FAQs

WALLPAPER PRINTING FAQS


You may well have questions about the service we offer here at John Mark Ltd. On this page we've answered some of the most common questions we hear.

FAqs


  • What is the minimum I can order?

    We have no MOQ now, you can order as little as one roll upwards.  

  • What are your lead times?

    Our lead on production is normally 10-15 working days and sampling is 5 – 10 working days, although is most cases we are delivering faster. However, this can vary seasonally, and also on some substrates, so always check with us at the time of ordering.

  • Why have I received more rolls than I ordered?

    We now print to order the exact amount required, so you should not receive more than you had ordered. If you do, we may have sent you a roll that was damaged in print or trimming, which would be for you to use free of charge for sampling.

  • Can I supply labels?

    Of course you can, but you need to send them in a certain format. They should be A5 landscape (210 x 148.5mm), printed offset Lithographically and on uncoated paper 100-120gsm. We will laser print the variable data i.e. pattern name, colour way, batch number etc. You should supply us with 1,000-2,000 labels to hold in stock. We recommend Peter Scott Printers: they provide us and our customers with an excellent service.


    The most up to date solution is to produce a ‘header’ with all the label information printed on, which we add to the top of the wallpaper rolls, so it becomes the label once shrink-wrapped. 

    If you only require a small amount, we can print labels in-house, black, and white only, up to 25 labels – send us your artwork to size in PDF format.


    If you only require a small number, we can print labels in-house. Black and white only, up to 25 labels – send us your artwork to size in PDF format.

  • How should I supply my artwork?

    All the information you need is on our Artwork and Reprographics page.

  • How much do you charge for sampling/colour trials?

    Colour trials are charged at £35 on our non-woven papers and are normally roll width square i.e. 52x52cm or 70cmx70cm. 


    Special papers such as grasscloth and textile wallcoverings are charged at £50 each. 


    If you have a large collection of designs to sample please contact us for a quotation. 


    Whilst trialling remotely is often successful, it can also be time-consuming. 


    We now have a customer experience centre available for onsite colour sampling with an experienced technician to achieve pre-production strike-offs. 


    This service is charged at £40 per hour. This is a much more time and cost-effective way of working on new collections and designs.


    Please contact us to arrange an appointment.

  • Do you offer colour matching and, if so, how much do you charge?

    It really depends on what you are matching to, as paint chip charts and Pantones are more straightforward than trying to match to a fabric, say, which is done by eye, as this is very subjective. Please note some colours can be out of gamut and not achievable.


    Coated papers have a wider colour gamut than non-coated. Papers that cannot be calibrated such as Grasscloths and Textile wallcoverings WILL affect colours so matching cannot be guaranteed. £30 for colour trials on most of our papers, £45 on specials. We also invited you to work on press in our customer experience centre for £35 per hour. 

LOOKING FOR MORE INFORMATION?


We obviously can't answer every possible question on this page - for a start, working with creative clients like you means we get new and creative questions every day! With that in mind, if you have more questions for us, please feel free to get in touch! We welcome enquiries, and we'll do our best to answer any questions you may have fully!

Contact us to learn more

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FOR EXPERT WALLPAPER PRINTING, TRUST THE TEAM AT JOHN MARK LTD IN LEYLAND.

wallpaper@johnmark.co.uk

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